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System Information

System Downtime
Planned

LAOL will be unavailable from 6pm until 11pm on Sunday 18th October to allow for essential maintenance. Apologies for any inconvenience that this may cause.

Weekly

LAOL will be unavailable every Sunday from 10pm until 11pm.

Legal Aid Online use of cookies

We use cookies to monitor login details and activity of users. We use information from these cookies to help improve user experience by looking at the types of browsers being used and times of access.

We do not use cookies to collect any personal information about our users or for any advertising purposes, nor do we pass this information on to third parties.

By continuing to use Legal Aid Online, you agree to our use of cookies.















News and Updates

UX Design on LAOL - We still want your input

Our first round of UX (User Experience) research for Legal Aid Online has been completed and feedback collated to help improve the system. However, you can still help shape the future look and feel of the system. We want to visit your firm and observe how you as the user interacts with LAOL. The sessions last around 1 hour and this research will be used to gather valuable information on the ease of use, equality and accessibility of our systems.

If this is something you feel you or your firm could help us with, please send your firms details to Kathleen Nolan.

GDPR

Notice of changes to Scottish Legal Aid Board Legal Aid Online terms and conditions can be found here.

Online updates

Please click here to view the LAOL updates.

**NEW** -- Browser & Testing Information

Since the release of the Edge browser in 2015, Microsoft has not enhanced Internet Explorer (IE) to support many modern web standards. From November 2020, LAOL will not be tested against IE and therefore if your are using this you should consider moving to Edge or another browser.

We recommend you keep your browser version reasonably up to date. We cannot support issues found on older unsupported versions of browsers. From November 2020 we will be testing the system on the following:

  Microsoft Edge
  Google Chrome and Android
  Apple Mac and i-pad




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