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System Information

Wednesday 28th August: Please note that the system will be unavailable from 5.30pm to 9pm on this date for routine maintenance.


LAOL will be unavailable every Sunday from 10pm until 11pm.

Legal Aid Online use of cookies

We use cookies to monitor login details and activity of users. We use information from these cookies to help improve user experience by looking at the types of browsers being used and times of access.

We do not use cookies to collect any personal information about our users or for any advertising purposes, nor do we pass this information on to third parties.

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News and updates

Paper Civil Synopsis Forms

From Saturday 27th July we will stop issuing Civil Synopsis forms on paper. Please use the options available on the system to start any new Civil account.

UX Design on LAOL - We still want your input

Our first round of UX (User Experience) research for Legal Aid Online has been completed and feedback collated to help improve the system. However, you can still help shape the future look and feel of the system. We want to visit your firm and observe how you as the user interacts with LAOL. The sessions last around 1 hour and this research will be used to gather valuable information on the ease of use, equality and accessibility of our systems.

If this is something you feel you or your firm could help us with, please send your firms details to Kathleen Nolan.

GDPR

Notice of changes to Scottish Legal Aid Board Legal Aid Online terms and conditions can be found here.

Online newsletter

Please click here to view the online newsletters.

Browser & Testing Information

We recommend you keep your browser version reasonably up to date. We cannot support issues found on older unsupported versions of browsers. From November 2017 we will be testing the system on the following:

  Microsoft Windows IE and Edge
  Google Chrome and Android
  Mozilla Firefox
  Apple Mac and i-pad




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